We may collect the following information:
HOW DO WE COLLECT DATA?
We collect this information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests.
Do we pass your data on to third parties?
External service providers that process data on our behalf are contractually obliged to comply fully with the law on Data Protection. We make sure that such external service providers are capable of safeguarding data. Our prior consent is required before they are permitted to transfer responsibility for processing personal data to a third party.
How long do we retain your personal data?
We retain your data as long as necessary for our business relationship with you, or as long as we have a legitimate interest in continuing to store the information. We delete your personal data in all other cases, except when continued storage is required under the law (for example, we are legally obligated to retain documents such as contracts and invoices for a period of 10 years).
What data are processed when you use our Website?
In general, you may visit our Website without providing personal information. When you visit the site, our servers make a temporary record of each access in a log file. The following technical data are collected and stored until they are automatically deleted after no more than seven months:
We may use any available technology for such automatic data collection, including but not limited to:
What are cookies, and when are they used?
Cookies are small text files that are placed on your computer when you visit our Website. When you return to the Website, your browser transmits the information contained in the cookies back to us, and this allows the system to recognize your terminal device. With the help of cookies, we are able to optimize our Website and facilitate its use.
In addition to the data listed above (see “What data are processed when you use our websites?”), we gather the following information:
This information is used to analyze Website use. If you want to deactivate Google Analytics, you will find the necessary browser add-on http://tools.google.com/dlpage/gaoptout?hl=de. As explained in the previous section, you can avoid the creation of a user profile by deactivating the use of all cookies.
Social media and third-party links
Personal information is not transmitted to the social media provider or the third party service provider until you click on a link or plugin. By accessing the linked site, you are allowing the provider to process your data. We have no control or influence over such data processing, nor do we have information about the extent of data collection, the purposes for which the data are processed, or the retention period. We have no information about the deletion of data by the plugin provider.
You can subscribe to newsletters through our online services. We use the so-called “double opt-in” method; this means that if you want to receive our email newsletter, you must confirm your request by clicking on a link in a message. If you subsequently decide that you no longer want to receive our newsletter, you can cancel your subscription at any time, effective going forward, by revoking your consent. This can be done by clicking on a link in the email newsletter. Alternatively, you can contact us using the information in the Contact section.
What rights do you have concerning your personal data?
You have the following rights:
We use appropriate technical and organizational security measures to protect stored personal data against manipulation, partial or total loss, and unauthorized access by third parties. Our security measures are continually upgraded as technology advances.
Amending this data protection policy
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the E-mail address [email protected]. We will promptly correct any information found to be incorrect.